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Frequently Asked Questions

01- Do you ship to my country?
Yes, we ship worldwide. We ship using USPS to most of the countries.

 

02- What are the shipping costs?

Shipping within USA is free.

International shipping is a flat rate of US$45 per order (you can orders as many items needed for one flat rate).


03- What´s the payment form?
The payment may be done by Visa, MasterCard, or PayPal


04- Are QOD products “formaldehyde-free”?

The new OrganiQ formula is 100% free of aldehyde and formaldehyde.


05- How long will a QOD treatment last?
It lasts from 3-5 months. It depends on the aftercare maintained.

06- Can I use the OrganiQ during Pregnancy, Nursing Mothers and Children?
Although we are not aware of any reported adverse effects on pregnant or nursing mothers. Just like hair colors are not recommended, we believe it is prudent not to conduct the service on pregnant or nursing mothers or pre-pubescent children and the service should not be conducted by staff members who are pregnant.


07- Why should I use QOD aftercare products?
When using QOD aftercare products, the effects of straightening and conditioning last much longer. We highly recommend also the use of QOD Noqturne.


08- What kind of flat iron should I use?
You should use a ceramic flat iron that maintains 200ºC (392ºF) degrees.


09- After I have the OrganiQ Keratin treatment, do I have to wait 48-72 hours?
No with OrganiQ you can wash your hair after only 10 minutes.


10. When should the hair be colored again?
Hair coloring can be applied 48 hours after the application of OrganiQ.